1.What is the shipping cost?

The shipping cost will vary depending on your location and the content of your order. To calculate the estimated shipping cost for a specific order, please follow these steps:

•  Put the items you want to purchase into the shopping basket.
•  Click on the "View Cart" link near the upper right corner of any page to view the contents of the shopping cart.
•  Attention: As our product is a large item, the shipping cost will be relatively expensive accordingly.

2.Accepted payment methods?

• Bank wire transfer: Wire transfer is the preferred payment method for all new customers. We will provide our international wire transfer account information. After receiving your bank wire transfer funds, the order will be sent to the delivery address you provided. Attention: Your payment may incur wire transfer fees.
• We can accept credit card payments from known customers with a good payment history.
• PayPal: We can support PayPal payments. When you place an order, you can also choose PayPal payment.

3.How long will it take for me to receive the order?

Most orders will be processed within 5 to 7 business days after placing the order. If your order requires a longer processing time, we will notify you through the contact information provided on the order. Sometimes orders may be shipped from multiple warehouses, depending on the order

The availability of purchased goods. You should receive the goods within the time allocated for the specific transportation method you requested. Due to the particularity of our product, the approximate transportation time is as follows:

Standard ground for 10-20 working days;

If it is a customer from Europe or other regions, the delivery time may be increased by 5-7 working days.

4.How long will it take for me to receive the refund?

According to the order, it takes at least 72 hours to receive the refund.

5.Who should I contact for my refund?

If you have any doubts about the refund, please contact us by email first: support@walkercloudy.com

Or call: (+86) 0773 8988790

6.If we need to purchase in large quantities, are there any discounts available?

If you have a large-scale purchase of more than 200 items, we will offer great discounts. Please contact us via email for more details sale@walkercloudy.com