1.What if I want to return my device?

We hope you are completely satisfied with the product you have purchased. If your device does not meet your expectations or needs upon arrival, as long as it has not been used (with clean and scratch free tires) and the packaging is intact, you can return it within 30 days. Unless Walkercloudy makes an error, the return shipping cost will be borne by the customer.

2.Is the range of electric wheelchairs strong?

Different electric wheelchairs have different endurance capabilities. WalkerCloudy's wheelchair has a minimum endurance of 13 inches and a maximum endurance of 28 inches. You can choose the suitable wheelchair according to your needs.

3.How does a wheelchair bear weight?

The maximum weight capacity of a wheelchair can reach 440lb, and this type of wheelchair is very lightweight, so you don't have to worry about travel problems. If the existing wheelchair does not meet your needs, you can continue to pay attention to WalkerCloudy in the future, and we will launch wheelchairs with stronger load-bearing capacity.

4.I am quite heavy and want to use it for a longer period of time. Is the wheelchair sturdy enough?

Of course, our wheelchair is mainly composed of two materials: steel frame and aluminum alloy. If you want to be more durable and not worry about the weight of the wheelchair, you can choose a wheelchair made mainly of steel frame. If you want a lightweight wheelchair with stronger load-bearing capacity and easy folding storage, you can choose one made of aluminum alloy. No matter which material is chosen, we can guarantee its stability and you can purchase with confidence.

5.Can we go to the beach?

The store wheelchair design can be used for driving on grass, slopes, trees, mud, snow, and bumpy roads. The beach environment requires specialized wheelchairs, which are not suitable for the conventional indoor/outdoor environments mentioned above.

6.Is it assembled?

Everything has been assembled, all you need to do is place the control lever on the side you like and tighten it by hand. Once the wheelchair is charged, it can be used very simply.