We hope you are completely satisfied with the product you have purchased. If your device does not meet your expectations or needs upon arrival, as long as it has not been used (with clean and scratch free tires) and the packaging is intact, you can return it within 30 days. Unless Walkercloudy makes an error, the return shipping cost will be borne by the customer.

The shipping cost will vary depending on your location and the content of your order. To calculate the estimated shipping cost for a specific order, please follow these steps:

1. Put the items you want to purchase into the shopping basket.

2. Click on the "View Cart" link near the upper right corner of any page to view the contents of the shopping cart.

3. Attention: As our product is a large item, the shipping cost will be relatively expensive accordingly.

Of course, WalkerCloudy has an oxygen concentrator that is very convenient, lightweight, and comes with a backpack. It is specifically designed to be taken outdoors and suitable for carrying anywhere you want.

Most orders will be processed within 5 to 7 business days after placing the order. If your order requires a longer processing time, we will notify you through the contact information provided on the order. Sometimes orders may be shipped from multiple warehouses, depending on the availability of the ordered goods. You should receive the goods within the time allocated for the specific transportation method you requested. Due to the particularity of our product, the approximate transportation time is as follows:

Standard ground for 10-20 working days;

If it is a customer from Europe or other regions, the delivery time may be increased by 5-7 working days.